Site Reliability Engineer - Performing deep-dive application troubleshooting and identifying preventive actions. Managing CIRS-related requests including deployments, feature toggles, and data fixes. Following up on major production incidents and coordinating with cross-functional teams. Enhancing monitoring capabilities using tools like Dynatrace, Kibana, and Splunk . Writing and improving monitoring scripts and alerts based on incident learnings. Handling customer escalations and coordinating…